Order online
Read about our tests or call us to decide what tests are appropriate for your animal.
The order form is on every test page, so start by looking for one of the tests you are after.
Fill in your details and your animals' details in the order form. You can get different tests for each animal if you want. You will be emailed an individualised sample ID sheet for every animal you are testing.
Pay for your testing. We accept credit card payments via VISA and Mastercard, PayPal, bank transfers and cheques.
Take samples
Wash or use wipes to clean your hands before every animal!
Horses: pull a small clump of 20-40 hairs from the mane or tail of your horse or pony. DNA is in the hair roots, so make sure that the hairs have roots on them. The hair sample should be sent in a clean ziplock bag or paper envelope labeled with the sample ID for that animal.
Goats: Choose a clean, dry part of the animal that has coarse hairs (i.e. tail or chest) to pull out a small hair sample. Aim for 20-40 hair roots. DNA is in the hair roots, so make sure that the hairs have roots on them. The hair sample should be sent in a clean dry ziplock bag or paper envelope labeled with the sample ID for that animal.
Dogs: using a clean cotton-tip, collect skin cells from inside your dog's mouth. Gently rub the cotton tip on their gums and inside cheeks for at least 30 seconds. The swab should look grubby when you are done.
Repeat with the other end of the swab.
Dry the sample by leaving the cheek swab inside a clean paper envelope with the envelope propped open for at least a few hours. Don't use a ziplock bag because this will trap moisture. Label the envelope with the sample ID for that animal.
Send us your samples
Post your samples to the lab. Our postal address is:
40 Boronia St
Redfern NSW 2016
AUSTRALIA
We will also remind you of the address by putting it in the email you get when you order.
Ordering from outside Australia
Horses: Australia has extremely tight quarantine restrictions. We accept samples from the following countries (in alphabetical order): Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Iceland, Republic of Ireland, Italy, Japan, Luxembourg, Macau, Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom, and the United States of America.
Hair samples cannot be accepted from horses that have an infectious disease.
Samples from outside Australia should be labelled as being "For in vitro use only".
Goats: orders from outside Australia are not currently accepted.
Dogs: orders can be accepted from any country. Get in touch with us if your country in not listed as an option when you order.
